TERMS and CONDITIONS of TRADE
The following terms
and conditions apply to trade and/or purchase of reptiles from
Reedy’s Reptiles (ABN 1750 600 3451)
CONDITIONS OF SALE
In agreeing to trade with or purchase reptiles from Reedy’s
Reptiles the customer acknowledges that they have read, understood
and accept the TERMS and CONDITIONS of TRADE as displayed
in Reedy’s Reptiles web site (www.reedysreptiles.com),
notice of which is advised in all email correspondence from Reedy’s
Reptiles related to any particular trade or purchase of reptiles.
Prior to shipment, the purchaser (hereinafter called the customer)
must obtain a wildlife import permit from their relevant state/territory
authority. Details of the permit, including the species, number to
be purchased and the permit number must be provided to Reedy’s
Reedy’s Reptiles undertakes to obtain an export permit for protected
wildlife from the Northern Territory Parks and Wildlife Service, copy
of which will accompany the reptiles during shipment.
Reptiles available for sale are advertised on the Reedy’s Reptiles
web site (www.reedysreptiles.com)
on a ‘first come, first serve’ basis and remain available
only whilst stocks last. Only those reptiles advertised as being for
sale are available for purchase and no claim can be made to other
stock held by Reedy’s Reptiles.
Advertised prices for reptiles include GST but do not include the
cost of freight which will be itemized separately when an invoice
is issued to the customer.
PURCHASE OF ADVERTISED
Enquiries about advertised reptiles may be made by telephone on 0407934252
or email to firstname.lastname@example.org.
Confirmation of an order is required in writing by email or facsimile
to (08) 89723370.
Upon receipt of an order Reedy’s Reptiles will provide an invoice
by email detailing the purchase price of the reptile(s) plus freight
and other charges where appropriate.
On receipt of a written order from a customer, Reedy’s Reptiles
will issue an invoice covering the cost of reptiles, inclusive of
GST, plus freight costs to a destination nominated by the customer.
Payment in full by the date specified on the invoice may be made by
cheque, money order, direct deposit or through PayPal to Reedy’s
Upon receipt of payment for the full invoiced amount, on or before
the date specified on the invoice, Reedy’s Reptiles is obliged
to supply the reptiles as detailed on the invoice and consign them
in accordance with arrangements made with the customer.
Reedy’s Reptiles reserves the right to cancel the order or apply
further conditions and charges if payment is not made in full by the
due date specified on the invoice. Please view Purchase
and Freight Information.
Reptiles subject to a cancellation will be readvertised for sale.
FREIGHT and SHIPMENT
Live reptiles will be packaged by Reedy’s Reptiles and delivered
to the Darwin depot of Australian Air Express (AAE) for shipment using
AAE ‘Next Flight Service’ to the AAE depot nominated by
Prior to shipment the date, time, flight number and consignment note
details for each shipment, together with the scheduled arrival time
at the customer nominated AAE depot, will be provided to the customer
by email or telephone.
The cost of freight is to be paid by the customer and will be itemised
separately on the Reedy’s Reptiles invoice.
COLLECTION OF FREIGHT
at NOMINATED DESTINATION
It is the responsibility of the customer to arrange for collection
of the consigned reptiles at the AAE depot which they nominated. As
the consignment will be addressed to the customer as holder of the
wildlife import permit it is recommended that the permit holder collects
the item(s) personally from the AAE depot at the customer's nominated
Customers should examine the reptiles as soon as possible after collection
from the AAE depot and notify Reedy’s Reptiles, of their condition.
WEB SITE INFORMATION
Every effort is taken to ensure that information provided on Reedy’s
Reptiles website and in advertising is factual and up to date however,
interpretation and acceptance of information provided on the website
is the responsibility of the customer and others who use information
from the site.
Should the customer not be satisfied with the reptiles provided Reedy’s
Reptiles must be notified in writing within 48 hours of them being
collected from the AAE depot.
Stock will not be replaced, nor will a refund or any form of reimbursement
be given for ‘change of mind’ or if the animal is in good
health and condition.
In the unlikely event that the reptile(s) die in transit or within
48 hours of arrival Reedy’s Reptiles must be advised by telephone
Deceased reptiles under these circumstances should be photographed
draped mid-body over a horizontal stick with the ventral surfaces
of the reptile uppermost. The reptile should be stored in a freezer
and must not be disposed of until such action is agreed to by Reedy’s
Failure to comply with these directions will negate any claim for
reimbursement by the customer.
Reedy's Reptiles offers a quarantee on the sex of the snake, this
applies to snakes that are probed and if the sex is stated during
the sale process. Certain reptiles, such as neonate Death Adders are
sexed by visual assessment, and while we do our very best, we cannot
guarantee the accuracy of this.
Should the reptile not feed on the food
recommended by Reedy’s Reptiles notification must be provided
to Reedy’s Reptiles within 21 days of the customer receiving
it for any claim to be valid.
Reedy’s Reptiles holds the right to cancel any order prior to
shipment. Reedy’s Reptiles shall not be liable for any loss
or damage arising from a cancellation.
Reedy’s Reptiles is operated from a private facility which is
not open to the public. Customers may be provided access under special
circumstances or by invitation.
Public access will not be granted under any circumstances.
CHANGES TO ‘TERMS
and CONDITIONS of TRADE’
The TERMS and CONDITIONS of TRADE are subject to review. Customers
are advised to re-acquaint themselves with the TERMS and CONDITIONS
of TRADE as considered necessary.
Failure to do so places no obligation on Reedy’s Reptiles.
The TERMS and CONDITIONS of TRADE on display on the Reedy’s
Reptiles website at any given time are considered to be the current
& Conditions | Ordering
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